We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
love that you can connect two boards for increased play area...it's like having a mini playground for your cats at home.
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The durable wool material ensures this will last longer than any other scratchboard we've had before. And our fur baby absolutely loves playing with the bell. đș
this has everything my cat needs.
scratch board with a twist! The ability to fold it up makes storage super convenient plus the addition of the bell just takes it over the top!
đ± My kitty can't get enough of this scratch board. She loves the corrugated surface for claw grinding and I love how easy it is to away. đïž
You know how cats get bored easily right? Well not with this bad boy around! The bell jingles and jangles every time my cat scratches or swats at it which keeps her paws busy while sparking curiosity too. And honestly? She never gets tired of playing with it. Whether she's scratching up a storm or batting away at the bell like some feline version of Mike Tyson in his prime - she always seems to be having an absolute blast!
A great investment for any cat owner. Durable, fun, and easy to store - it ticks all the boxes!
who knew a simple product could bring so much joy to my cat...
The perfect solution for an active feline â interactive play, exercise tool, claw grinder all rolled into one durable package. đ
My cats are absolutely in love with this scratch board. Itâs more than just a simple scratch postâitâs their new favorite playground! The corrugated surface is ideal for their claw grinding needs while the bell toy keeps them engaged and entertained. I particularly appreciate its foldability which makes it easy to store when needed, and being able to connect two boards together provides even more space for them to roam around.
Durable, entertaining and easy to store - this scratch board is a winner!
My cat loves the bell toy!
Fantastic design! Foldable for storage and great for claw grinding.
good, my kitty loves it!
Durable and entertaining, this scratch board is a hit with my cat!
Fun bell toy and foldable design - what's not to love?
Ideal for claw grinding, plus it keeps my kitty active.
our kitty loves his new scratch board. even more so because of the added bell toy which keeps him entertained for hours on end. đŸđ
The interactive play this scratch board provides has made a world of difference in keeping our feline friend active. Plus, being able to connect two boards together gives him more room to explore.
Interactive play plus exercise in one product? Yes please!
recommend